Technical Support and Maintenance
Your peace of mind is our priority. We offer guaranteed Service Level Agreements (SLA) and local functional and technical support, so Odoo never stops being your company's competitive advantage.
Talk to supportReactive Support
- 🔥 Bug Fixing: Fast resolution of functional or code errors.
- 📞 Help Desk: Direct access via ticket, email or corporate WhatsApp.
- ⏱️ Guaranteed SLA: Response times from 2 hours for business-critical incidents.
Proactive Maintenance
- 🛡️ Security Patches: Critical updates to keep your data safe.
- 📈 Server Optimization: 24/7 PostgreSQL and RAM monitoring (for Odoo.sh or a dedicated server).
- 🚀 Version Upgrades: We guide you through the jump to Odoo's new annual versions.