Privacy Policy

At ERP Control, S.A. (hereinafter "we", "our" or "the Company"), we value and respect your privacy. This policy describes how we collect, use, protect and share your personal information when you visit our website or use our Odoo implementation, development and support services, in strict compliance with Law 81 of 2019 on Personal Data Protection of the Republic of Panama.

1. Information we collect

We may collect personal information that you provide to us directly, including but not limited to:

• Full name and job title.
• Contact information (email address, phone number).
• Company name and industry details.
• Any other information you share when requesting a demo or contacting our support team.

2. Use of Information

We use the information collected for the following purposes:

• Provide, maintain and improve our technology consulting services.
• Schedule demos and answer your sales or technical questions.
• Send administrative, technical or security communications.
• Comply with our legal and regulatory obligations.

3. Data Protection and Retention

We implement enterprise-grade technical and organizational security measures, including encryption and access controls, to protect your personal information against unauthorized access, loss or alteration. Your data will be kept only for as long as necessary to fulfill the business or legal purposes for which it was collected.

4. Data Subject Rights (Law 81)

Under Panamanian law, you have the right to:

• Access: Request information about the personal data we hold about you.
• Rectification: Correct inaccurate or outdated information.
• Cancellation: Request the deletion of your data, except where the law requires otherwise.
• Objection: Refuse the processing of your data for specific purposes.

To exercise any of these rights, please contact us at hola@erpcontrol.org.

5. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon publication on this website.